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Privacy Policy | Casa Bonita
Contact: info@casa-bonita.es | Phone: +34 671 439620 | Phone: +34 638 887754

Privacy Policy

In the following, we will inform you in accordance with the legal requirements of data protection law (especially in accordance with BDSG n.F. and the European General Data Protection Regulation “DS-GVO”) about the nature, scope and purpose of the processing of personal data by our company. This Privacy Policy also applies to our websites and social media profiles. With regard to the definition of terms such as “personal data” or “processing”, we refer to Art. 4 DS-BER.

Name and contact details of the responsible person (s)

Our Responsible (hereinafter “Responsible”) is:

Casa Bonita

C/ Garlanda 10

07690 Cala Llombards, Majorca, Spain

Managing Director Gaby-Maria Schmitz
E-Mail-Adresse: info@casa-bonita.es

Person responsible for privacy:

Gaby-Maria Schmitz
info@casa-bonita.es

Types of data, purposes of processing and categories of data subjects

Below we inform you about the nature, scope and purpose of the collection, processing and use of personal data.

  1. Types of data we process

Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact details (telephone number, e-mail, fax, etc.), communication data (IP address, etc.),

  1. Purposes of processing according to Art. 13, para. 1 c) DS-GVO

Process contracts, optimize website technically and economically, enable easy access to the site, optimize and statistically evaluate our services, improve user experience, make website user friendly, marketing / sales / advertising, compilation of statistics, prevention of SPAM and abuse, customer service and customer care, Handle contact requests, provide websites with features and content, take action on security, keep your site safe, secure,

  1. Categories of data subjects according to Art. 13 para. 1 e) DS-GVO

Visitors / users of the website, prospects, employees,

 

The persons concerned are collectively referred to as “users”.

Legal basis for the processing of personal data

Below we inform you about the legal bases of the processing of personal data:

  1. If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) DS-GMO Legal basis.
  2. If the processing is necessary to fulfill a contract or to carry out pre-contractual measures, which are made at your request, then Art. 6 para. 1 sentence 1 lit. b) DS-GMO Legal basis.
  3. If the processing is necessary to fulfill a legal obligation that we are subject to (eg statutory retention obligations), Art. 6 para. 1 sentence 1 lit. c) DS-GMO Legal basis.
  4. If processing is necessary to protect the vital interests of the data subject or of another natural person, Art. 6 para. 1 sentence 1 lit. d) DS-GMO Legal basis.
  5. If the processing is necessary to safeguard our or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not predominate in this regard, then Art. 6 para. 1 sentence 1 lit. f) DS-GVO Legal basis.

Disclosure of personal data to third parties and processors

Without your consent, we generally do not pass on data to third parties. If this is the case, then the transfer takes place on the basis of the aforementioned legal basis, e.g. when passing on data to online payment providers for performance of a contract or by court order or for a legal obligation to disclose the data for the purpose of prosecution, security or enforcement of intellectual property rights.

We also use processors (external service providers, for example, to host our websites and databases) to process your data. If data are passed on to the processor by order processing, this is always done in accordance with Art. 28 of the GDPR. We select our processors carefully, monitor them regularly and have given us the right to give instructions regarding the data. In addition, the processors must have taken appropriate technical and organizational measures and the data protection rules in accordance with Art. BDSG n.F. and DS-GMOs

Data transmission to third countries

The adoption of the basic European data protection regulation (DS-GVO) has created a uniform basis for data protection in Europe. Your data will therefore be processed primarily by companies for which DS-GVO applies. If the processing takes place through services of third parties outside the European Union or the European Economic Area, they must fulfill the special requirements of Art. 44 et seq. DS-GVO. This means that the processing takes place on the basis of special guarantees, such as the official recognition by the EU Commission of a data protection level corresponding to the EU, or the observance of officially recognized special contractual obligations, the so-called “standard contractual clauses”. In US companies, submission to the so-called Privacy Shield, the EU-US data protection agreement, meets these requirements.

Deletion of data and storage duration

Unless explicitly stated in this privacy policy, your personal data will be deleted or blocked as soon as the purpose of the storage is omitted, unless their further storage is required for evidence or contrary to legal storage requirements. These include, for example, commercial requirements for the storage of business letters pursuant to Section 257 (1) HGB (6 years) and tax-related retention obligations pursuant to Section 147 (1) AO von Beleg (10 years). If the prescribed retention period expires, your data will be blocked or deleted, unless storage is still required for a contract or fulfillment.

Existence of automated decision-making

We do not use automatic decision making or profiling.

Provision of our website and creation of log files

  1. If you only use our website for informational purposes (ie no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:
  •  IP address;
  • Internet service provider of the user;
  • Date and time of the call;
  • browser type;
  • Language and browser version;
  • Content of the call;
  • time zone;
  • access status / HTTP status code;
  • amount of data;
  • Websites from which the request comes;
  • Operating system.

A storage of this data together with other personal data of you does not take place.

  1. This data serves the purpose of the user-friendly, functional and safe delivery of our website to you with functions and contents as well as their optimization and statistical evaluation.
  2. The legal basis for this is our legitimate interest in the processing of data according to Art. 6 para. 1 p. 1 lit. f) DS-GMO.
  3. For security reasons, we store this data in server log files for the storage period of 30 days. After this period, they will be automatically deleted, unless we need their storage for evidence in attacks on the server infrastructure or other violations.

Cookies

  • We use so-called cookies when you visit our website. Cookies are small text files that your Internet browser stores and saves on your computer. When you visit our website again, these cookies provide information to automatically recognize you. The information obtained in this way serves the purpose of optimizing our web offers technically and economically and to allow you easier and safe access to our website. We inform you about this when you visit our website by means of a reference to our privacy policy on the use of cookies for the purposes mentioned above and how you can object to them or prevent their storage (“opt-out”). Our website uses session cookies, persistent cookies and third-party cookies:
  • Session Cookies: We use so-called “cookies” to recognize multiple uses of an offer by the same user (for example, if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognize you. The information obtained in this way serves to optimize our offers and to give you easier access to our site. If you close the browser or log out, the session cookies will be deleted.
  • Persistent cookies: These are automatically deleted after a specified period, which may differ depending on the cookie. In the security settings of your browser, you can delete the cookies at any time.
  • Third party cookies (third party cookies): You can configure your browser settings to meet your needs. B. Reject the acceptance of third-party cookies or all cookies. However, we would like to point out that you may not be able to use all features of this website. Read more about these cookies in the respective third-party privacy policies.

2. The legal basis of this processing is Art. 6 para. 1 p. Lit. b) DS-GVO, if the cookies are used to initiate a contract, e.g. otherwise we have a legitimate interest in the effective functionality of the website, so that in the case of Art. 6 para. 1 sentence 1 lit. f) DS-GVO is the legal basis.

3. Objection and opt-out: You can generally prevent the storage of cookies on your hard disk by selecting “Do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You may opt-out of third-party cookies for advertising purposes through this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/en/praferenzmanagement /) contradict.

Contact via Contact form / E-Mail / Fax / Post

  1. When contacting us via contact form, fax, mail or e-mail your details will be processed for the purpose of processing the contact request.
  2. Legal basis for the processing of the data is in the presence of a consent of you Art. 6 para. 1 p. 1 lit. a) DS-GMO. The legal basis for the processing of data transmitted in the course of a contact request or e-mail, letter or fax is Article 6 (1) sentence 1 lit. f) DS-GMO. The person in charge has a legitimate interest in the processing and storage of the data in order to be able to answer inquiries from users, to secure evidence for liability reasons and, if necessary, to fulfill his statutory retention requirements for business letters. If the contact is aimed at concluding a contract, then additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b) DS-GMO für die Verarbeitung Art. 6 Abs. 1 S. 1 lit. b) DS-GVO.
  3. We can save your information and contact request in our Customer Relationship Management System (“CRM System”) or a comparable system.
  4. The data will be deleted as soon as it is no longer necessary to achieve the purpose of the survey. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the conversation with you has ended. The conversation ends when it can be inferred from the circumstances that the matter in question has been finally clarified. Requests from users who have an account or contract with us, we save until the expiration of two years after the contract termination. In the case of legal archiving obligations, the deletion takes place after its expiry: end of commercial law (6 years) and tax law (10 years) retention obligation.
  5. You have the option at any time to give your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) to revoke the GDPR for the processing of personal data. If you contact us by e-mail, you can object to the storage of personal data at any time.

Contact by phone

  1. When contacting us by phone, your telephone number will be processed to process the contact request and its processing and temporarily stored or displayed in the RAM / cache of the telephone / display. The storage is made for reasons of liability and security in order to prove the call as well as for economic reasons to enable a recall. In case of unauthorized advertising calls, we block the phone numbers.
  2. The legal basis for the processing of the telephone number is Art. 6 para. 1 sentence 1 lit. f) DS-GMO. If the contact is aimed at the conclusion of a contract, additional legal basis for the processing is Art. 6 para. 1 lit. b) DS-GMO.
  3. The device cache stores the calls for 30 days and overwrites or deletes successively old data, when the device is disposed of, all data is deleted and the memory may be destroyed. Blocked phone numbers are checked annually for the need for blocking.
  4. You can prevent the phone number from being displayed by calling with the phone number suppressed.

Google AdWords with Conversion-Tracking

  1. We use the “AdWords with Conversion Tracking” service (Google Ireland Limited, register no .: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) to promote third party websites by posting on our website. If you click on a Google ad from us, a cookie will be stored in your browser, which is valid for about 30 days. If you then visit our website, we and Google can use the cookie to evaluate whether you have visited our website and which page you have visited with us. About this Google creates a statistic. The full extent of the data processing is unknown to us. The data is also transmitted to the USA and analyzed there. If you’re logged in with a Google Account, AdWords will allow the data to be associated with your account. If you do not want this, you must log out before visiting our website. This conversion tracking is for the purpose of analyzing, optimizing and operating our advertising and website.
  2. You can view third-party personalized ads that participate in the About Ads promotional self-help link at https://optout.aboutads.info for US pages or for EU pages at http://www.youronlinechoices.com/en/praferenzmanagement / deactivating, but this setting will only last until you delete all your cookies;
  3. The legal basis for the processing of your data is our legitimate interest in the analysis, optimization and economic operation of our advertising and website in accordance with Art. 6 para. 1 sentence 1 lit. f) DS-GMO. Google is certified under the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US Framework.
  4. You can prevent the cookies in your browser by the setting “do not accept cookies”, which also includes third-party cookies;
  5. You can permanently disable cookies through a browser plug-in for Chrome, Firefox, or Internet Explorer at https://support.google.com/ads/answer/7395996. Disabling this may mean that you can not fully use all features of our website
  6. You can disable conversion tracking directly from Google through the https://adssettings.google.com link, but this setting will only last until you delete your cookies. You may object to or prevent Google from installing cookies in various ways.
  7. For more information, see the Google Privacy Policy at https://policies.google.com/privacy?hl=en&gl=de and https://services.google.com/sitestats.html.

 

Google Analytics

  1. We have integrated the website analytics tool “Google Analytics” (Google Ireland Limited, register no .: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.
  2. When visiting our website Google places a cookie on your computer in order to be able to analyze the use of our website by you. The data obtained is transferred to the USA and stored there. If personal information should be transferred to the US, Google’s certification under the Privacy Shield Agreement (https://www.privacyshield.gov/EU-US Framework) is a guarantee of compliance with European data protection law.
  3. We have activated the IP anonymization “anonymizeIP”, which means that the IP addresses are only processed in shortened form. Google’s IP address on this website is therefore shortened beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the controller. In addition, we have activated the cross-device analysis of website visitors, which is carried out via a so-called user ID. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. The use of Google Analytics is for the purpose of analyzing, optimizing and improving our website.
  4. The legal basis for this is our legitimate interest in the processing of data according to Art. 6 para. 1 p. 1 lit. f) DS-GMO.
  5. The data sent by us and linked with cookies, user IDs (eg user ID) or advertising IDs will be automatically deleted after 14 months. The deletion of data whose retention period has been reached is done automatically once a month.
  6. For more information on Google Analytics data usage, please visit: https://www.google.com/analytics/terms/en.html (Analytics Terms of Service), https://support.google.com/analytics/answer/ 6004245? Hl = DE (Privacy Policy) and Google’s Privacy Policy https://policies.google.com/privacy.
  7. Objection and opt-out: You can generally prevent the storage of cookies on your hard disk by selecting “Do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You may also prevent the collection of data generated by the cookie and related to your use of the website to Google and the processing of such data by Google by downloading and installing the browser plug-in available at the following link: http: / /tools.google.com/dlpage/gaoptout?hl=de
  8. As an alternative to the above browser plug-in, you can prevent the collection by Google Analytics by inserting the opt-out link of your website. Clicking will set an “opt-out” cookie, which will capture your Data prevented when visiting this website in the future. This cookie is only valid for our website and your current browser and is only valid until you delete your cookies. In that case you would have to set the cookie again.

Google ReCAPTCHA

  1. We have incorporated on our website anti-spam feature “reCAPTCHA” from “Google” (Google Ireland Limited, register no .: 368047, Gordon House, Barrow Street, Dublin 4, Ireland). By using “reCAPTCHA” in our forms, we can determine if the input was made by a machine (robot) or a human. When using the service, your IP address and any other required data may be transmitted to Google servers in the United States.
  2. The purpose of processing this data is to avoid spam and abuse as well as our economic interest in optimizing our website.
  3. The legal basis for this is our legitimate interest in the processing of data according to Art. 6 para. 1 p. 1 lit. f) DS-GMO.
  4. Google is certified under the Privacy Shield Agreement (https://www.privacyshield.gov/EU-US Framework). This ensures that European data protection law is respected

Google Maps

  1. We have integrated maps from “Google Maps” (Google Ireland Limited, register no .: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website. This will allow us to display the location of addresses and directions directly on our website in interactive maps and to enable you to use this tool.
  2. When you visit our website, where Google Maps is integrated, you will be connected to Google’s servers in the United States. Here, your IP and location can be transferred to Google. In addition, Google receives the information that you have accessed the corresponding page. This is also done without a user account at Google. If you are logged in to your Google Account, Google may associate the above information with your account. If you do not want this, you will need to log out of your Google Account. Google creates user profiles from such data and uses this data for the purpose of advertising, market research or optimization of its websites.ner Websites.
  3. The legal basis for this is our legitimate interest in the processing of data according to Art. 6 para. 1 p. 1 lit. f) DS-GMO.
  4. You have a right to object to the formation of user profiles. Please direct yourself to Google via the privacy policy mentioned below. You can make an opt-out regarding the advertising cookies here in your Google Account:https://adssettings.google.com/authenticated.
  5. See the Google Maps Terms of Service at https://www.google.com/intl/en_en/help/terms_maps.html and the Google Advertising Privacy Policy at https://policies.google.com/technologies/ads For more information on the use of Google cookies and their advertising technologies, storage duration, anonymization, location data, functionality and your rights. General Google Privacy Policy: https://policies.google.com/privacy.
  6. Google is certified under the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US framework) and therefore required to comply with European privacy legislation.

Rights of the data subject

1. Objection or revocation against the processing of your data

Insofar as the processing is based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a), Art. 7 DS-GVO, you have the right to revoke your consent at any time. The lawfulness of the consent given until the revocation.

2. Processing is not affected by this.

As far as we have the processing of your personal data on the balance of interests in accordance with Art. 6 para. 1 p. 1 lit. f) support DS-GMO, you can object to the processing. This is the case if, in particular, the processing is not required to fulfill a contract with you, which we present in the following description of the functions. In the event of any such disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing.

You may object to the processing of your personal data for advertising and data analysis purposes at any time. The right to object can be exercised free of charge. About your advertising conflict you can inform us under the following contact details:

Casa Bonita

/ Garlanda 10

07690 Cala Llombards, Majorca, Spain

Managing Director Gaby-Maria Schmitz

E-mail address: info@casa-bonita.es

3. Right to information

You have the right to ask us for confirmation of your processing of personal information. If this is the case, you have a right to information about your personal data stored by us according to Art. 15 DS-GVO. This includes, in particular, information about the processing purposes, the category of personal data, the categories of recipients to whom your data was or is being disclosed, the planned storage period, the source of their data, if these were not collected directly from you.

4. Right to rectification

You have the right to correct inaccurate or complete data according to Art. 16 DS-GVO.

5. Right to cancellation

You have a right to deletion of your stored data according to Art. 17 DS-GVO, unless statutory or contractual retention periods or other legal obligations or rights to further storage are contrary to this.

6. Right to restriction

You have the right to demand a restriction on the processing of your personal data if one of the conditions set out in Art. 18 (1) lit. a) to d) DS-GVO is fulfilled:

If you deny the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;

  • the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of personal data;
  • the controller no longer needs personal information for the purposes of processing, but you need it to assert, exercise or defend legal claims; or
  • if you have objected to the processing pursuant to Art. 21 para. 1 DS-GVO and it is not yet certain whether the legitimate reasons of the person responsible outweigh your reasons.

7. Right to Data Portability

You have the right of data transferability according to Art. 20 DS-GVO, which means that you can receive the personal data stored about us in a structured, common and machine-readable format or you can request the transfer to another person responsible.

8. Right to appeal

You have a right to complain to a regulator. As a rule, you can contact the supervisory authority for this purpose, in particular in the Member State of your place of residence, your job or the location of the alleged infringement.

Data security

In order to protect all personally identifiable information transmitted to us and to ensure compliance with our privacy practices, as well as our external service providers, we have taken appropriate technical and organizational security measures. Therefore, among other things, all data between your browser and our server encrypted over a secure SSL connection.

 

 

As of: 12.04.2019

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